Mystery Boxes

These mystery boxes are perfect for those that can't decide, or if you are looking for a gift for yourself or a loved one and love to be surprised :)

Returns & Refunds


Faulty or Damaged

Please inspect your order upon receiving it and contact me immediately if the item is damaged or if you received the wrong item. Please note that each creation is unique and handmade and all pieces are one of a kind.

  • Your product has a 14-day return/exchange warranty, allowing you 2 weeks after receiving your item to request a return if it is faulty.
  • Please reach out via email within 14 days of purchase and a refund or exchange can be arranged.
Change of mind
  • 7-day return change of mind policy, allows you a week to make an exchange.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn and in its original packaging. 
  • Once the item has been returned in original condition customer can request an exchange of any product of the same value. All you are required to do is cover shipping costs.


To start a refund or exchange, you can contact me via email at

You will be notified once I have received and inspected your return, and I will let you know if your refund is approved. If approved, you’ll automatically be refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process the refund. 

Non-returnable items 

Certain items cannot be returned, like custom made products (such as special orders or personalised items). I also cannot accept returns on sale items or gift cards.


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